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Aboriginal and Torres Strait Islander people have the right to enjoy health journeys that are culturally safe, high quality and responsive to our needs.
Many Aboriginal and Torres Strait Islander people experience complex health care journeys from younger ages. Their health care journeys may begin in urban, rural or remote areas, and involve both similar and unique challenges when compared to journeys of other patients.
Hospitals and health services strive to identify and respond to the clinical, cultural safety and coordination care needs of Aboriginal and Torres Strait Islander peoples and improve the overall quality of care, but this is often challenging in busy clinical settings with multiple conflicting priorities.
In supporting pathways towards overcoming these challenges and to improve the quality and cultural safety of Aboriginal and Torres Strait Islander people’s health care journeys, we have developed a package of mapping tools and resources that assist clinicians, managers and teams to recognise:
Aboriginal and Torres Strait Islander patient and family needs
identify strengths and gaps in health systems
evaluate effectiveness, and
meet accreditation standards.
The Health Journey Mapping package consists of a handy user guide, some worked examples and introductory videos to support the uptake and implementation of 3 Health Journey Mapping tools at the following levels of complexity:
Built on the foundations of the underlying principles of Equity, Safety and Partnership; it is our vision that these tools can assist with:
improving equitable and,
optimised health care for Aboriginal and Torres Strait Islander people.
Our Lowitja Institute Members Community can freely download the Health Journey Mapping resources and tools, and many more member resources, in our Lowitja Learning Online Learning and Development Hub.
Already a part of our Members Community?
If you are registered to use Lowitja Institute’s online Learning and Development Hub, simply log in and access the toolkit.
If you are part of our Members Community OR have applied to become one and are yet to register for the Learning and Development Hub, simply sign up here and a member of our team will activate access for you.
Thinking of joining our Members Community?
We invite you to join our vibrant and growing Members Community today to access the Health Journey Mapping resources and tools, and much more.
Ready to join now? Please complete the Member Application for Individuals
Access via the Learning and Development Hub is available for individuals, so if you belong to an organisation that would like to access the resources, please reach out to discuss available options.
Shortly after submitting your member application, you will receive an email with information on how to gain access. If for some reason you have not received an email, please email email@example.com for further assistance.