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The role of management in improving sexual health service delivery in Aboriginal community controlled health services

Master thesis by Robert Monaghan – The University of New South Wales


Robert is collaborating with community controlled health organisations in New South Wales to investigate the efficiency of sexually transmitted infections (STI) and blood born viruses (BBV) programs and introducing a quality improvement program (QIP). The research will examine how doctors interact with Aboriginal clients to disseminate information on STIs and BBVs. The project will have a qualitative approach that will incorporate face-to-face interviews with GPs practicing in Aboriginal Medical Services and clients and community members. The research findings will influence service delivery in a culturally appropriate manner and influence better practice with the development of action plans to monitor quality improvement.


Robert is a descendant of the Bundjalung Nation on his mother’s side. His family and his extended Family are from the North Coast of New South Wales alongside the Clarence River at Baryulgil. His dad’s side gives a long and rich history of ancestors from Ireland.  

Robert has a diverse range of experiences from living and working in communities that are passionate and rich in Aboriginal culture and life. Robert has spent nearly 20 years working in national, State and local governments working and in the Aboriginal community controlled sector. His roles within Aboriginal health include working as an educator and the NSW State Coordinator for Aboriginal sexual health hepatitis and reproductive health. Robert has specialised in the development and delivery of face-to-face training packages designed around working with Aboriginal and non-Indigenous people, Aboriginal health and employment, and cross-cultural awareness. Robert has shown an enthusiasm for learning and has progressed his qualifications from his initial Certificate IV in Training and Assessment, to completing a Diploma in Community Services and a Diploma in community development. Robert is currently enrolled in a Master of Public Health.

Created: 30 June 2015 - Updated: 20 September 2018