Working well in community controlled care

Working Well: Tailoring a workforce development model to deliver sustained improvements in community-controlled health care. The story of Gurriny Yealamucka Health Service

Acute workforce shortages limit the capacity of Indigenous primary healthcare services (PHC) to deliver quality services to meet Australia’s healthcare equity gap. Indigenous PHC services struggle to maintain appropriate staffing levels and mix. Retention and turnover were listed as their top challenges in the national Online Services Reports in 2014–15 (Australian Health Ministers’ Advisory Council 2017). The ‘Working well’ project responded to a call of one Indigenous PHC for workforce development: Yarrabah’s Gurriny Yealamucka Health Service (Gurriny). It evaluated the state of Gurriny’s workforce development in 2018 and suggested ways forward. 

This policy brief provides a summary of the project and makes recommendations for four key strategies.

Visit the project page