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J. Kelly, J. Dwyer, B. Pekarsky, T. Mackean, E. Willis, C. de Crespigny, S. Perkins, K. O’Donnell, R. King, L. Mackean, A. Brown, M. Lawrence & K. Dixon
This Study Report summarises the activities, findings and challenges of the Improving Aboriginal Patient Journeys (IAPJ) study, which is Stage 3 of the Managing Two Worlds Together project. The aim of the IAPJ study was to develop, refine and evaluate a set of Aboriginal patient journey mapping tools for use in quality improvement and education. A collaborative approach to knowledge exchange was used, with the research team working with staff and managers from a range of health settings in South Australia and the Northern Territory. Together they explored how the tools could be adapted and used to make real improvements in communication, coordination and collaboration within and across a diverse range of patient journeys.