Sharing the True Stories: Evaluating strategies to improve communication between health staff and Aboriginal patients, Stage 2 reportK. Coulehan, I. Brown, M. Christie, G. Gorham, A. Lowell, B. Marrŋganyin & B. Patel 2005
This report covers Stage 2 of a two-stage project to identify strategies to improve communication between health staff and Aboriginal patients, a key determinant in improving health outcomes for Aboriginal people. Stage 2 of the project focused on developing and evaluating strategies and resources to bring about constructive change in health service delivery to Aboriginal client and community groups. It was conducted with renal staff and patients in the Top End of the Northern Territory and focused on a discrete group of Aboriginal people (Yolngu speakers from north-east Arnhem Land) suffering from renal disease. The Stage 2 report found that patients and their families benefited from the effective use of interpreters, the provision of appropriate health educational resources to both staff and patients and the participation of patients and their families in strategies to improve communication.
The report for Stage 1 is also available.